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This Boy With Autism Will Only Drink Out Of His Favorite Cup. It Broke, But The Manufacturer Decided To Do Something Amazing.

This Boy With Autism Will Only Drink Out Of His Favorite Cup. It Broke, But The Manufacturer Decided To Do Something Amazing.

A father’s desperate search to find a particular cup for his son Ben, who has autism, came to a heartwarming conclusion that left him with a lifetime supply of the cups.

14-year-old Ben Carter has severe autism and has only drunk from a blue, two-handled Tommee Tippee cup since he was toddler.


CNN

When Ben’s dad, Marc, found that the sippy cup was no longer being produced by the company, he launched a global plea on Twitter begging for help.

“These cups are not made anymore,” he wrote, “the replacements are all new and fancy, we’ve tried them, Ben throws them at us.”

He asked people to send any old cups they may have to him, saying: “Maybe you have one stuck at the back of a cupboard?”

As Ben has twice been admitted to hospital with severe dehydration after refusing to use any other cup, Marc added: “We’re really worried what will happen if [the cup] falls apart completely.”

Amazingly, people around the world responded, offering blue sippy cups that looked similar, but it had to be “99.9% identical” or Ben would refuse to drink from it, Marc explained.

Eventually, Marc’s efforts reached cup manufacturer Tommee Tippee. They asked staff in the US, Australia, France and Hong Kong to help, founfnd the original mold design, and produced 500 cups just for Ben.

“We are delighted to confirm that we are able to start production on a run of the original cup, ensuring that Ben has a lifetime supply and that his family won’t ever have to worry about finding another cup,” the company said in a statement.

Marc posted a video message to thank followers and Tommee Tippee for their help, saying, “You’ve been incredible. We have more cups than we could have dreamed of.”

You can watch his heartwarming message of thanks below.

Amazing work, Tommee Tippee — all companies could learn a lesson from this!

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